Delivery Policy

Delivery Within Kuwait City Limits

• Free delivery: Orders above KD 20 qualify for free delivery within Kuwait City limits.
• Standard delivery fee: Orders below KD 20 are subject to a KD 2 delivery fee.
• Heavy or large items: A flat delivery fee of KD 30 applies when a larger vehicle is required.

Delivery to Outlying Areas

The following rates apply to areas including Doha, Ali Sabah Al Salem, Bneidar, Khairan, Nuwaiseeb, Sabah Al Ahmad, Wafra, Kabd, Mina Abdullah, Mina Al Zour, Abdaly, Amghara, Mutla, and Umm Qasr:

• Small items: Flat delivery fee of KD 6.
• Heavy or large items: Flat delivery fee of KD 30 when a larger vehicle is required.

Delivery Timeframes

• Standard orders: Usually delivered within 1–2 working days.
• Pre-order products: Usually delivered within 12–15 working days.
• Customized orders: May take 10 working days or more.

Delivery times are estimates and may vary depending on product availability, order requirements, and delivery location.

International Shipping

• We accept international orders from GCC countries, Egypt, Jordan, Lebanon, and other destinations worldwide.
• Shipping fees vary depending on the destination and order details.
• Any customs duties, import taxes, or related charges are the responsibility of the buyer.

For delivery inquiries, contact us at +965 2228 0345.



Return and Exchange Policy

General Return Policy

All eligible products may be returned or exchanged within 14 days from the date of purchase.

Returned items must be:

• Unused.
• In their original condition.
• Returned with all original packaging, accessories, and tags.

Returns that do not meet these conditions may be rejected.

Heavy Equipment

This includes cardio equipment, strength equipment, gym racks, and other large fitness equipment.

• No returns after assembly: Once an item has been opened, assembled, or installed, it cannot be returned.
• Inspection during delivery: Customers must inspect the equipment at the time of delivery and assembly.
• Warranty support: Issues identified after installation will be handled through technical support or a warranty claim, according to the applicable product warranty terms.
• We encourage customers to request a consultation before purchasing to ensure they select the right product for their needs.

Exchange Terms

• The first exchange is free.
• From the second exchange onward, a KD 2 delivery fee will apply.

Return Pick-Up Charges

If the remaining invoice value after a return falls below KD 20, a KD 2 pick-up charge will be deducted from the refund amount.

Packaging Requirements

• Products must be returned in their original packaging to prevent damage during transportation.
• Damaged, incomplete, or missing packaging may result in the return being rejected or a partial amount being deducted from the refund.

To request a return or exchange, contact us at +965 2228 0345.



Product Descriptions

We make every effort to provide accurate and up-to-date product information. However, Techty does not guarantee that every product description will always be complete, current, or free from errors.

If a product does not match its description, it may be returned unused and in its original condition in accordance with the return policy above.


Product Availability and Pricing

• All products, prices, promotions, and offers are subject to change without prior notice.
• If a pricing error occurs, Techty reserves the right to cancel any order affected by the incorrect price.